Wieland Ranked Highest in Customer Satisfaction in Atlanta and Charlotte by J.D. Power and Associates for Second Consecutive Year

ATLANTA, GA – Atlanta-based John Wieland Homes and Neighborhoods was ranked highest in customer satisfaction among new home builders in Atlanta and Charlotte in the 2008 New Home Builder Customer Satisfaction Study^SM recently released by J.D. Power and Associates. This marks the second consecutive year that Wieland has ranked highest in the Atlanta and Charlotte market customer satisfaction studies.

“We’re excited to see these remarkable results for the second year in a row. It’s an important achievement for our company,”says Eric Price, President of John Wieland Homes and Neighborhoods. “We’ve always maintained and will continue to maintain a strong focus on quality and our customer experience at every level of our organization. We’re grateful for the confidence our customers place in us. It will always be our goal to deliver the highest level of quality every day.” 

The New Home Builder Customer Satisfaction Study^SM, now in its 12th year, measures nine factors that drive overall customer satisfaction (listed in order of importance): builder warranty/customer service; construction manager; builder’s sales staff; home readiness; price/value; workmanship/materials; recreational facilities; builder’s design center and location. The study’s rankings are compiled from responses by new home buyers who have lived in their homes an average of four to eighteen months.

About John Wieland Homes and Neighborhoods
Founded by John Wieland in 1970, John Wieland Homes and Neighborhoods is currently building in 60 neighborhoods with operations in Atlanta; Charlotte and Raleigh, NC; Charleston, SC and Nashville, TN.  In its 35-year history, the company has won more than 600 awards for excellence, including the industry’s top award, America’s Best Builder in 2005.  Also named National Builder of the Year and a National Housing Quality Award winner, Wieland is the Southeast’s leading builder of move-up homes.  Widely recognized for excellence in home design, quality and neighborhood planning, John Wieland Homes and Neighborhoods offers a portfolio of home and townhomes from the $200s to over $ 1 million. 

About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction.  The company’s quality and satisfaction measurements are based on responses from millions of consumers annually.  For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.